Maharashtra is first state in India to launch a bus service with a totally digital ticketing system

Highlights:

• Maharashtra State Environment Minister Aditya Thackeray inaugurated the tap-in tap-out service on the Gateway of India to Churchgate route in an effort to make commuting across Mumbai easier.
• Aditya Thackeray stated during the event that Brihanmumbai Electricity Supply and Transport (BEST) is India’s first fully digital bus service.
• In a few days, all 10 buses on this route will be equipped with this technology, which will eventually be expanded to all 438 routes.
• According to Lokesh Chandra, BEST’s General Manager (GM), this is the country’s first-ever 100 percent digital bus service, with the goal of increasing the digitalisation of the bus ticketing system.
• It provides travellers with comfort and convenience because they can tap-in using their smart card or the ‘Chalo’ app on their cellphones.
• If the tourist taps out using the app, they will receive a receipt on their phone, and if they used the smart card, they will be able to collect their ticket.